Shipping

Free Local Pickup (Edmonton)

• Contactless flexible pickup
• Location in Strathearn neighbourhood of Edmonton
• Will contact you with details of pickup after purchase

Free Canada-Wide Lettermail

• Free
• Not tracked
• Not insured by Smithstine Copper or Canada Post
• 2 days - 3+ weeks depending on location
• I don’t reccomend this option for custom orders, multiple item purchases or one-of-a-kind pieces.

Expedited Shipping with Canada Post (Canada Only)

• $12 within Alberta, Canada.
• $16 outside of Alberta in Canada.
• Local shipping takes 2-7 business days and comes with tracking and $100 insurance. If you are located outside of Alberta, it may take 1-2 weeks to arrive.
• Please allow several business days for item to be made before shipping.
• This is the cheapest possible option w/ tracking from Canada Post. Contact me if you would like to upgrade to Express Post.

USA Tracked Packet

• $10 for each item.
• Shipping may take 1-3 weeks via Canada Post. Other duties, customs and fees may apply upon delivery and are not pre-paid. Comes with tracking number. 

International (non US & CAN) 

• $16.99
• Shipping may take 1-4 weeks. I will find the best option for shipping depending on your location and contact you if necessary. Other duties, customs and fees may apply upon delivery and are not pre-paid.

Terms of Service

Questions and Concerns

If you have any issues with or questions about your piece please do not hesitate to contact me directly via email.

Custom Orders

You are commissioning a custom work by an artisan. I cannot refund money because you do not like something you specifically ordered or you change your mind. 

I reserve the right to reproduce my custom designs if appropriate. I may display photos of custom pieces on social media or on my website. Please notify me if you would not like photos of your piece posted.

I may decline orders or specific requests at my own discretion. As an artisan pieces must reflect my standard of design, quality and aesthetic. If I detect unrealistic expectations I may reccomend an alternate solution such as Etsy to you. Please do not request I reproduce another artists work/ideas.